FAQ

Yes! The use of the app is completely free and without obligation. Only the instant payment function incurs a fee of 2.39% of the amount that you charge.

In case your client doesn’t pay in time you can start reminding him. To avoid overdue payments, use our Instant Payment product and get your money paid instantly.

Invoicing in the Moojo app is the simplified way to create a regular invoice to your customers, just like you used to do. Instant Payment allows you to have us pay you your money right away.

You can create as many invoices as you want.

Your customers are saved in your profile. When you create your next invoice, you can search for your existing customers in the search field.

Your invoice numbers should continue as before.

We need to get to know each other better first. The more you use instant payment, the more we can pay you immediately. Don’t worry, the missing 19% will be paid to you immediately when your customer has settled his invoice.

  • Before we can pay your invoice instantly we quickly need to verify you. No worries, we only need to do this once. 🙌
    When you make your first Instant Payment request, we need to check a few things. Since this is a BaFin regulated product, we need to verify you and activate your profile. This verification can take up to 48h. But don’t worry, once you are approved, payments will only take a maximum of 24h.